If you’re sick of seeing your internet bill increase every year, Xfinity is rolling out a new perk that might buy your loyalty.
Starting today, when you sign up for a new internet plan with Xfinity, you can choose a five-year price guarantee. You’ll pay extra for that stability though, as plans with the price guarantee cost between $10 and $30 more per month in the first year or two than the same plans without it.
After that promotional period ends, Xfinity’s plans spike considerably: a 2024 CNET analysis found that prices increased by an average of $26 per month after a year or two, depending on where you live. You can always try to negotiate a better deal once this increase kicks in, but this new price guarantee lets you bypass that hurdle altogether. The price guarantee doesn’t mean you’re stuck in a contract, either — you can still cancel your service at any point without paying an early termination fee.
“We’re addressing two significant consumer pain points — rising costs and transparency — with incredible value and easy-to-understand pricing that is locked in for five years,” Comcast Chief Operating Officer Steve Croney said in a statement.
Here’s how Xfinity’s plans compare with the price guarantee and without it:
Download speed | Price w/ five-year guarantee | Price without guarantee (West division) | Price without guarantee (Central division) | Price without guarantee (Northeast division) |
---|---|---|---|---|
400Mbps | $55 | $25 ($76 after 24 months) | $45 ($86 after 12 months) | $35 ($90 after 12 months) |
600Mbps | $70 | $60 ($86 after 24 months) | $55 ($96 after 24 months) | $50 ($105 after 24 months) |
1,100Mbps | $85 | $70 ($106 after 24 months) | $75 ($116 after 24 months) | $60 ($115 after 12 months) |
2,100Mbps | $105 | $90 ($116 after 12 months) | $95 ($126 after 24 months) | $95 ($120 after 12 months) |
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In addition to the cost consistency, Xfinity’s price guarantee comes with a few other perks:
- Equipment is included: On all price guarantee plans, you’ll get Xfinity’s modem and router at no extra cost. Typically, this adds another $15 to your monthly bill.
- Unlimited data: Many of Xfinity’s cheaper plans in the West and Central divisions come with a 1.2TB data cap. The average household consumes about half that much data at 698GB. If you choose the five-year price guarantee, you won’t have to worry about going over the cap and incurring any related overage fees.
- Free mobile line for a year: Xfinity also throws in a cellphone line for one year when you choose a price guarantee plan. This costs $40 a month on its own, but Xfinity often has promotions for a free mobile plan for a year even without the price guarantee.
An Xfinity representative told me the five-year price guarantee will be available to existing customers later this month. To activate it, you can choose the guarantee in your online account, call Xfinity or visit a store.
Let’s do the math: Is Xfinity’s five-year price guarantee worth it?
I’ve been writing about broadband for six years, and it’s still hard for me to wrap my head around Xfinity’s plans. Prices vary by region, how many years you’ve been on a plan and whether or not you’re using Xfinity equipment. All of that makes it tough to suss out whether this price guarantee is actually a good deal.
Let’s use the plans in the Northeast division as an example. The cheapest plan gets you 400Mbps download and 150Mbps upload speed. With the price guarantee, you’ll pay $55 monthly for the entire five years. That totals $660 a year, or $3,300 over five years before taxes. Without the price guarantee, you’ll pay $35 monthly for the first year, then $90 a month after that. That works out to $4,740 over five years, or $5,640 if you choose to rent equipment from Xfinity.
Download speed | Price over five years (with guarantee) | Price over five years (without guarantee, using own equipment) | Price over five years (without guarantee, using Xfinity equipment) |
---|---|---|---|
400Mbps | $3,300 | $4,740 | $5,640 |
600Mbps | $4,200 | $4,980 | $5,880 |
1,100Mbps | $5,100 | $6,240 | $7,140 |
2,100Mbps | $6,300 | $6,900 | $7,800 |
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Of course, those prices assume you never negotiate a better deal when the price increase occurs. If you don’t want to deal with that hassle, Xfinity’s five-year price guarantee is clearly a good deal — especially if you prefer to use Xfinity’s modem and router rather than purchase your own.